Our Onboard Infotainment App and Free Wi-Fi
Discover the stories of the places you’ll visit
Travel beyond the rails on an immersive storytelling adventure. Dive deeper into natures tapestry and soar through mountain ranges with a bird's-eye view while incredible scenery unfolds before your very eyes.
This service is now available exclusively onboard the TranzAlpine.
Your Personal Guide, On Demand
Accessibility is the soul of our Infotainment App. Download it once, and you have a treasure trove of information and entertainment at your fingertips while on board, no roaming data needed. Whether you're marvelling at a mountain peak or skirting the edges of a tranquil lake, our app is your constant companion.
Transform your journey
Unlock the secrets on your bucket-list adventure listening to an engaging audio commentary along with other handy features.
- Learn about the local maunga, moana, and ngahere
- Fascinating stories about the regions you traverse
- Insights into our train services
- Menus for food and beverages
Download the app before you depart
To ensure a smooth experience, please download our app before your journey while connected to Wi-Fi.
- Download the app via the Google Play Store or the Apple App Store
- Pack your headphones
- Ensure your mobile device is fully charged
- Make sure your device has the latest operating system installed.
Frequently Asked Questions
- Scenic Class - Up to 5GB free for every guest. Additional data can be purchased
- Scenic Plus Class - unlimited free Wi-Fi for every guest
- Audio commentary
- Stories about the regions you traverse
- Live updates on train speed and location
- Menus for food and beverages
- Helpful FAQs, and more!
- iPhones/iPads with IOS 16+ are supported
- Android devices with version 11+ are supported
- No Wi-Fi or cellphone connection is required to listen. (You need a connection to download the audio tracks before you listen)
- Download the Infotainment App before you depart or use our onboard Wi-Fi to avoid incurring data charges
Free Wi-Fi is available in both Scenic and Scenic Plus:
Our Free Wi-Fi relies on a Starlink satellite connection. Connectivity may be temporarily lost when the train travels through tunnels.
Yes, our app and all functionality within the app is completely complimentary!
You can download the app on the train, however we recommend downloading the Infotainment App before boarding. Downloading the app in advance ensures you're ready to enjoy the apps features from the moment you embark on your journey.
No, you must bring your own headphones on your journey to make the most of this immersive experience.
The audio commentary is only accessible with headphones to ensure an enjoyable experience for all passengers. If you are travelling without headphones, you can still access written commentary, images, and information about the journey.
Yes, you can download content for offline use before your journey begins, ensuring continuous access regardless of network availability.
Please note that not all content will be available before you board the train.
Your feedback is valuable to us! Please provide your feedback here.
No, the app does not store any personal data. It only requires you to select your travel date and journey for tailored trip content.
We're keen to hear your feedback
Take a moment to help us improve our app.
Fill out the survey during your journey, show the confirmation to our crew, and get a special keepsake as a thank you.